UK Orders

For deliveries within the UK we use Royal Mail and UK Mail, where possible we will provide you with a tracking number so you are able to track your purchase.

International Orders

For international orders we use Royal Mail international Signed for and Fedex Express, where possible we will provide you with a tracking number so you are able to track your purchase.

For high value items we will only ship using Fedex international priority, we believe this is the only service suitable for this type of consignment.

When will my order be dispatched ?

We strive to dispatch any orders received before 1pm the same day however in certain circumstances this may not be possible and you will be notified immediately.

Is my item checked before dispatch?

To ensure complete customer satisfaction, it is our policy to check every item before dispatch, if you do not wish for your item to be checked and wish for it to remain "factory fresh" please add this to the "additional delivery instructions" box in checkout.

Where is my order ?

If you require any assistance with the location of your purchase or require any help please contact our sales team on 0161 436 4799 and quote your customer reference number you received in your order confirmation email.

My Item has arrived damaged what should i do ?

If your item arrives damaged or in unsatisfactory condition please let a member of our sales team know straight away and we will try and get a replacement out to you and collect the damaged unit as soon as possible.