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Terms and Conditions
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| Sounds Great Music Terms and
Conditions May 2007 |
About Us
Sounds Great Music is a British company supplying
Professional musical instruments and accessories all
over the world.
Making a Purchase
Making a purchase is easy, just browse our shop, and
click the 'Buy' button next to any items that you
wish to purchase which will add them to your
shopping basket. After you have finished your
selection, click on 'Checkout' and you will be asked
for a few details that we need to be able to satisfy
your order. If you desire you may select to create
an account which will enable you to see previous
orders and expedite the checkout process. Please see
CREDIT CARD SECURITY and PRIVACY POLICY below for
full details.
We accept Visa, AMEX, MasterCard, Switch, Delta,
Eurocard, Paypal and netCash. We will accept payment
by Bank Wire Transfer, details available on request.
If you are shopping from outside the UK, place your
order and your credit card company will convert the
transaction to your own currency. Please note that
if paying by personal or business cheque, funds have
to be cleared before products or services are
supplied. Three to five working days are usually
required to clear cheques, which should be made
payable to 'SOUNDS GREAT'. Cheques should be mailed
to Sounds Great, 180-182 Wilmslow Road, Heald Green,
Cheshire, SK8 3BG, United Kingdom. We only accept
cheques drawn on a UK bank account and payable in
GBP.
We do not charge for any item until it is ready to
ship. Backordered items are not charged until they
are ready to be shipped. You may send your credit
card information over the Internet, via phone, fax
or snail mail.
Delivery Schedule
We endeavour to send your order out the same day if
ordered between Monday and Friday (9am-3pm). This
means that your order could be with you as early as
the next working day. It is necessary to advise you
that in some cases your order can take up to 3-7
working days. We aim to deliver goods to you within
the time indicated by us but we sometimes may not be
able to give an exact delivery time or date. We also
may deliver some goods in several consignments but
will not charge any extra delivery for this. We will
inform you by email when goods have been dispatched
and when you can expect delivery.
Orders will only be shipped once we have cleared
funds.
Back Orders
If your item is not in stock, we will back order for
you. You can cancel your order by email or phone if
you would rather not wait.
Tax Charges
Catalogue prices include VAT at 17.5%. For
deliveries within the European Union VAT must be
paid unless a valid EU VAT Registration number and
company details are provided. All other orders are
tax free.
Credit Card Security
For your security all credit card numbers are
encrypted before transmission over the internet.
Transactions are processed in real-time by out
Payment Service Provider SecureTrading Ltd. They are
not held in clear text on any web site and are not
stored on your computer - see PRIVACY POLICY below.
Privacy Policy
Sounds Great Music do not disclose buyers
information to third parties. Cookies are used on
this website to keep track of the contents of your
shopping cart once you have selected an item, to
store your account reference (if one has been
created) to store your details (excluding your
credit card numbers) if you select the 'Remember Me'
option. This means next time you place an order you
will only have to enter your credit card details.
Reaching Us
If you have any query about your order such as
despatch date or specific information of products in
our store, please telephone +44 (0) 161 436 4799 or
email info@soundsgreatmusic.com
Guarantee
If you are not totally satisfied with your purchase,
simply return the unused goods to us within 7 days
for a full refund or replacement. This does not
affect your statutory rights.
Returns
Please post goods to be returned or exchanged to
Sounds Great Music, 182 Wilmslow Road, Heald Green,
Cheshire, SK8 3BG. Pack well and return to us with a
note of your requirements and original invoice
number.
Terms and Conditions of Sale
1. DEFINITIONS
1.1 "Buyer" means the individual or organisation who
buys or agrees to buy the Goods from the Seller;
1.2 "Consumer" shall have the meaning as described
in section 12 of the Unfair Contract Terms Act 1977;
1.3 "Contract" means the contract between the Seller
and the Buyer for the sale and purchase of Goods
incorporating these Terms and Conditions;
1.4 "Goods" means the articles that the Buyer agrees
to buy from the Seller;
1.5 "Seller" means Sounds Great Music, 182 Wilmslow
Road, Cheshire, SK8 3BG.
1.6 "Terms and Conditions" means the terms and
conditions of sale set out in this document and any
special terms and conditions agreed in writing by
the Seller.
2. CONDITIONS
2.1 Nothing in these Terms and Conditions shall
affect the Buyer’s statutory rights as a Consumer.
2.2 These Terms and Conditions shall apply to all
contracts for the sale of Goods by the Seller to the
Buyer and shall prevail over any other documentation
or communication from the Buyer.
2.3 Acceptance of delivery of the Goods shall be
deemed conclusive evidence of the Buyer’s acceptance
of these Terms and Conditions.
2.4 Any variation to these Terms and Conditions
(including any special terms and conditions agreed
between the parties) shall be inapplicable unless
agreed in writing by the Seller.
3. ORDERING
3.1 All orders for Goods shall be deemed to be an
offer by the Buyer to purchase Goods pursuant to
these Terms and Conditions and are subject to
acceptance by the Seller. The Seller may choose not
to accept an order for any reason.
3.2 Where the Goods ordered by the Buyer are not
available from stock the Buyer shall be notified and
given the option to either wait until the Goods are
available from stock or cancel the order and receive
a full refund within 30 days.
4. PRICE AND PAYMENT
4.1 The Price of the Goods shall be that stipulated
on the Seller’s Website. The Price is inclusive of
VAT.
4.2 The total purchase price, including VAT and
delivery charges, if any, will be displayed in the
Buyer’s shopping cart prior to confirming the order.
4.3 After the order is received the Seller shall
confirm by email the details, description and price
for the Goods together with information on the right
to cancel if the Buyer is a Consumer.
4.4 Payment of the Price plus VAT and delivery
charges must be made in full before dispatch of the
Goods.
5. RIGHTS OF SELLER
5.1 The Seller reserves the right to adjust the
price and specification of any item on the Website
at its discretion.
5.2 The Seller reserves the right to withdraw any
goods from the Website at any time.
5.3 The Seller shall not be liable to anyone for
withdrawing any Goods from the Website or for
refusing to process an order.
6. AGE OF CONSENT
6.1 Where Goods may only be purchased by persons of
a certain age the Buyer will be asked when placing
an order to declare that they are of the appropriate
legal age to purchase the Goods.
6.2 If the Seller discovers that the Buyer is not
legally entitled to order certain Goods, the Seller
shall be entitled to cancel the order immediately,
without notice.
7. WARRANTY
The Seller warrants that the Goods will at the time
of dispatch correspond to the description given by
the Seller. Except where the Buyer is dealing as a
Consumer, all other warranties, conditions, or terms
relating to fitness for purpose, merchantability or
condition of the Goods, whether implied by Statute,
common law or otherwise are excluded, and the Buyer
is satisfied as to the suitability of the Goods for
the Buyer’s purpose.
8. DELIVERY
8.1 Goods supplied within the UK will normally be
delivered on the next working day provided the order
and cleared funds have been received before 3.00PM.
8.2 For goods supplied outside the UK Sounds Great
will email an estimate for transit time prior to
shipping the order.
8.3 Where a specific delivery date has been agreed,
and where this delivery date cannot be met, the
Buyer will be notified and given the opportunity to
agree a new delivery date or receive a full refund.
8.4 The Seller shall use its reasonable endeavours
to meet any date agreed for delivery. In any event
time of delivery shall not be of the essence and the
Seller shall not be liable for any losses, costs,
damages or expenses incurred by the Buyer or any
third party arising directly or indirectly out of
any failure to meet any estimated delivery date.
8.5 Delivery of the Goods shall be made to the
Buyer’s address specified in the order and the Buyer
shall make all arrangements necessary to take
delivery of the Goods whenever they are tendered for
delivery.
8.6 Title and risk in the Goods shall pass to the
Buyer upon delivery of the Goods.
9. CANCELLATION AND RETURN
9.1 The Buyer shall inspect the Goods immediately
upon receipt and shall notify the Seller emailing
info@soundsgreatmusic.com within 7 working days of
delivery if the Goods are damaged or do not comply
with any of the Contract. If the Buyer fails to do
so the Buyer shall be deemed to have accepted the
Goods.
9.2 Where a claim of defect or damage is made the
Goods shall be returned by the Buyer to the Seller.
The Buyer shall be entitled to a full refund
(including delivery costs) plus any return postal
charges if the Goods are in fact defective.
9.3 If you are a consumer you have the right, in
addition to your other rights, to cancel the
Contract and receive a refund by informing the
Seller emailing info@soundsgreatmusic.com within 7
working days of receipt of the Goods.
9.4 Goods must be returned by the Buyer and should
be adequately insured during the return journey. The
Buyer will receive a refund of all monies paid for
the Goods (including delivery charges, if any, and
return postal charges) within 30 days of
cancellation. However, if the Buyer fails to return
the Goods following cancellation, the Seller shall
be entitled to deduct the cost of recovering the
Goods from the Buyer.
9.5 Goods to be returned must clearly show the order
number obtained from the Seller on the package.
9.6 Where returned Goods are found to be damaged due
to the Buyer’s fault the Buyer will be liable for
the cost of remedying such damage.
10. LIMITATION OF LIABILITY
10.1 Except as may be implied by law where the Buyer
is dealing as a Consumer, in the event of any breach
of these Terms and Conditions by the Seller the
remedies of the Buyer shall be limited to damages
which shall in no circumstances exceed the Price of
the Goods and the Seller shall under no
circumstances be liable for any indirect, incidental
or consequential loss or damage whatever.
10.2 Nothing in these Terms and Conditions shall
exclude or limit the liability of the Seller for
death or personal injury resulting from the
negligence of the Seller or that of the Seller’s
agents or employees.
11. WAIVER
No waiver by the Seller (whether express or implied)
in enforcing any of its rights under this contract
shall prejudice its rights to do so in the future.
12. FORCE MAJEURE
The Seller shall not be liable for any delay or
failure to perform any of its obligations if the
delay or failure results from events or
circumstances outside its reasonable control,
including but not limited to acts of God, strikes,
lock outs, accidents, war, fire, breakdown of plant
or machinery or shortage or unavailability of raw
materials from a natural source of supply, and the
Seller shall be entitled to a reasonable extension
of its obligations.
13. SEVERANCE
If any term or provision of these Terms and
Conditions is held invalid, illegal or unenforceable
for any reason by any court of competent
jurisdiction such provision shall be severed and the
remainder of the provisions hereof shall continue in
full force and effect as if these Terms and
Conditions had been agreed with the invalid illegal
or unenforceable provision eliminated.
14. CHANGES TO TERMS AND CONDITIONS
The Seller shall be entitled to alter these Terms
and Conditions at any time. But this right shall not
affect the existing Terms and Conditions accepted by
the Buyer upon making a purchase.
15. GOVERNING LAW AND JURISDICTION
These Terms and Conditions shall be governed by and
construed in accordance with the law of England and
the parties hereby submit to the exclusive
jurisdiction of the English courts.
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